Job Title: Claims Recovery Support

Job Category: SSS

Position type: Full Time

Department: Recovery Support

Recovery Support

Our Subrogation Support Services unit is looking to add support positions to our team. The individual will be trained to review case files, handle forms, and contact various parties to resolve open insurance claims. At Wilber, entry level administrative assistants can earn between $25K - $30K per year including special benefit packages and a monthly success share bonus. Full time employees receive full benefits (Medical, Vision & Dental) along with 401(k) opportunity and Paid Time Off.

Wilber is the leading insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. Our workplace culture is exceptional, and the service provided to our clients and community is second to none. This position requires a person with attention to detail and a professional, friendly behavior. Must be organized, energetic, and able to multi-task.


  • Use industry specific software to analyze case files
  • Classify license suspension opportunities
  • Electronically package suspension request
  • Review and send outgoing emails, faxes, and letter
  • Review and analyze file notes for correct action
  • Add note to files properly using Wilber specific codes
  • Correspond with various parties
  • Occasional phone use required


  • High School diploma or GED required


  • Strong organization skills
  • Precise attention to detail
  • Comfortable with computers and MS Office
  • Willing to learn new computer skills
  • Demonstrates initiative and good judgement
  • Work well in a fast-paced environment
  • Type 40 WPM or more
  • Insurance knowledge is a plus