Certified Great Place to Work! |NORMAL, IL | FULL-TIME | $14.40/HOUR

Hours: 8-4:30 First 30 days/ Set your own hours at 30 days

At Wilber, our mission is to partner with clients with the goal of providing them an excellent return. Our staffing mission is to hire ideal team players like you, and help grow skills that benefit you in your career. That is why we will provide you with an environment focused on transparency, training, trust, and respect. We value hard work, integrity, and commitment to excellence, which is why we offer a benefits package with extra perks that supports your life and wellbeing. There is something for everyone who joins our team, including promotional opportunity.

Our operations team is looking for curious, process driven individuals with administrative and data entry skills to join our mission. This is a fully trainable, full-time, in-office position in Normal, IL. If hired, your main goal will be to support our production team in reaching their collection goals through investigating claim files and ensuring proper handling. This role is computer-based with no phone requirement.

Who are you?

  • You may be in between careers, seeking a new opportunity, or new to an office workplace.
  • You are a friendly and well-organized individual who seeks to WIN at Work
  • You work well individually and in a team environment
  • You have an eye for details, but understand mistakes are how we learn
  • You are coachable; you enjoy learning and are not afraid to contribute new ideas
  • You love to have fun and enjoy relationships with coworkers

Education Required:

  • High School diploma or GED
  • Basic computer skills


  • Review files from our clients for appropriate handling.
  • Communicate challenges and praises to leadership and your team.
  • Help us improve our process by sharing your ideas

While working full time at Wilber, you can expect benefits that support your physical, emotional and financial wellbeing.

  • Wage:14.40 hourly
  • Extra income: Wilber provides a portion of the company success to all non-commission staff each month
  • Benefits include:
    • Health, dental, vision
    • Disability – Short and Long Term
    • 25k Life insurance policy
    • 10 days PTO, 10 paid holidays, and 2 floating holidays/ year
    • Retirement options: 401K (with Match)
    • Savings clubs
    • Insurance education reimbursement
    • Wellness program, including EAP resource and free counseling sessions
    • Self-Progressive career path offered for all roles

Commitment to Community: At Wilber, we are real people who are committed to bettering our community and the world around us. We offer opportunities for team members to suggest/participate in fund raisers and community service events that matter to them, with the option to apply for company sponsorship.
All aspects of employment, including decisions to hire, promote, discipline or discharge will be based on merit, competence, performance, and business need.
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