Wilber loves to hire friends and family of our current team members! If you were referred to apply on WIlber jobs, please use this posting to apply to our entry level positions.

We are constantly hiring for Subrogation Specialists to join Collections teams and Administrative Support Specialists to join our Claims Support teams. Please apply and we will follow up with a phone call to briefly discuss the roles available, which you think you'd be a good fit for and ensure you can meet the requirements for the role.

About Wilber
Wilber is an industry leader in insurance recovery whose clients include the most recognizable insurance providers in the nation. We pride ourselves on our distinguished workplace culture, facilities, and the service we give to the Bloomington-Normal community. As a member of our recovery team, you will have direct and lasting impact on people’s lives, both close to home and afar. Through immersive and encouraging training, we will provide you guidance and supportive coaching on your route to personal and professional growth.


Collector Responsibilities:

  • Make outbound calls to customers/debtors informing of claim filed against them
  • Receive and /transfer inbound calls
  • Accurately obtain payments via card and ACH (electronic check payment)
  • Negotiate repayment and financial plans as needed


Support Responsibilities:

  • Use industry specific software to analyze case files
  • Add note to files properly using Wilber specific codes
  • Electronically package requests
  • Occasional phone use required (depending upon position)



Requirements:

  • Strong organization skills
  • Ability to deescalate conflict
  • Adaptable to change
  • Precise attention to detail
  • Demonstrates initiative and good judgement
  • Team player with a positive attitude
  • Work well in a fast-paced environment
  • Computer proficiency