Wilber Group

BLOOMINGTON, IL | FULL-TIME | $18.40/HOUR | ENTRY LEVEL

Looking for Spanish-speaking Collectors!

This is a fully trainable position for candidates with excellent English & Spanish-speaking skills, no experience is needed!


Our Claims Recovery team is looking to fill a Bilingual Collection Specialist position in our Bloomington, IL office. This position does not require previous insurance knowledge/experience. You will be part of a team that takes/places calls to reconcile insurance claims for our community. At Wilber, Bilingual Collection Specialists are able to earn base pay + uncapped commissions and special benefit packages. Join one of the nation's top and most innovative Subrogation Recovery Law Firms!


Responsibilities & Qualifications:

  • Make outbound calls to customers/debtors informing of claim filed against them
  • Receive and transfer inbound calls
  • Negotiate accurate payments and financial plans to recover assets for clients
  • Update/validate contact information
  • Successfully notate files of conversations had and payments received
  • Provide clarity on filed claims and answer any inquiries from customers
  • Have Spanish reading, writing and speaking skills
  • Comfortable with technology

Education:

  • High School Diploma or GED required

Benefits:

  • Health, dental, vision
  • PTO and paid holidays
  • Uncapped commission
  • Disability – Short and Long Term
  • 25k Life insurance policy
  • 401K (with Match)
  • Free breakfast
  • Career Path with wage consideration
  • Savings clubs
  • Insurance education reimbursement
  • Wellness program, including EAP resource and free counseling sessions

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