This position can be stressful and challenging. A debt collector will have to be polite and sympathetic towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this position.
Property collectors review documentation and contracts, determine potentially responsible parties, and contact claimants to recovery monies paid to our clients’ insureds.
Pay: $16/hr starting + commission bonus (Commission rates vary based on monthly goal obtainment)
Commissions range from $950-$1,350 on average each month with top performers earning over $4,000 a month in bonus ALONE!
Wilber is the leading insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. Our workplace culture is exceptional, and the service provided to our clients and community is second to none. This position requires a person with attention to detail and a professional, friendly behavior. Must be organized, energetic, and able to multi-task.
Visit https://wilbergroup.com/about/ to learn more!
Keep track of assigned accounts to identify outstanding debts
Design course of action to recover outstanding payments
Locate and contact debtors to inquire about their payment status
Negotiate payoff deadlines or payment plans
Manage questions or complaints
Review and resolve discrepancies
Update account status and database frequently
Alert superiors of borrowers unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Some experience as debt collector is preferred but not required
Experience working with targets and tight deadlines
Understanding of relevant legal requirements
Working knowledge of MS Office and databases
Great communication and people skills
Adept at negotiating and persuading
Ability to be polite and compassionate without lacking confidence